Contact Us

Questions and/or General Information

To reach our offices, please contact us during regular business hours anytime Monday through Friday from 8:00 AM - 5:00 PM. 

• Peninsula (Hampton, Newport News & Williamsburg) - (757) 873-9400
• Southside (Chesapeake, Norfolk, Suffolk, Virginia Beach) - (757) 466-8683
• North Carolina (Elizabeth City) - (252) 331-2044 or TOLL-FREE (888) 625-4926
• Central Business Office - (757) 213-5700 or TOLL-FREE (800) 998-3450

Non-Urgent Medical Questions

Triage nurses assist patients with questions and issues relating to cancer, medication(s), and treatment side effects.

• Southside Triage Nurse Line - (757) 466-8683, option #5
• Peninsula Triage Nurse Line - (757) 873-9400, option #5

Emergency & After-Hours

For emergencies, please dial 911.
For help after hours, during the weekend, and over holidays, please page our on-call healthcare provider.

• Southside - (757) 466-8683
• Peninsula - (757) 594-2000

Inclement Weather

For information on office closures or delays due to inclement weather, extended power failures or other catastrophes that would require office closures, please call our inclement weather box:

• Southside/North Carolina - (757) 264-4990
• Peninsula - (757) 264-4994

Medical Records 

For medical records requests, please call or email:

• (512) 737-9975
• [email protected]

Customer Service

If you have a customer service concern or complaint, please contact our office to speak with a manager or supervisor. 

Peninsula (Hampton, Newport News & Williamsburg)

• Sharise Chapman, Practice Manager - (757) 262-4637
• Mimi Torres, Office Manager - (757) 873-9878
• Laurel Haughton, Nursing Manager - (757) 262-4638
• Sandi Caton, Medical Assistant Supervisor - (757) 873-9873

Southside (Chesapeake, Norfolk, Suffolk, Virginia Beach)

• ​Norfolk (Brock Cancer Center) & Virginia Beach (Princess Anne office)
  • Sarah Loyd, Practice Manager for Brock Cancer Center - (757) 213-5671
  • Keschia Franklin, Nursing Manager for Brock - (757) 213-5720
  • Subrina Jackson, Medical Assistant Supervisor for Brock - (757) 368-5031 
  • Deby Reed, Practice Manager for Princess Anne - (757) 459-9212
  • Vida Donette, Nursing Manager for Princess Anne - (757) 368-5090
  • Randa Deus, Medical Assistant Supervisor for Princess Anne - (757) 213-5861
     
• ​Chesapeake & Suffolk
  • Latina Potter, Office Manager (Harbour View & Obici) - (757) 942-3217
  • Margot Richards, Practice Manager (Chesapeake & Elizabeth City) - (757) 213-5807
  • Sharon Jones, Nursing Manager for Western Tidewater - (757) 549-8528

North Carolina (Elizabeth City)

• Sharon Jones, Nursing Manager - (757) 549-8528
• Margot Richards, Practice Manager (Elizabeth City & Chesapeake) - (757) 213-5807

Central Business Office

• Lacy Reeder, Jr., Business Office Manager - (757) 905-5520
• Jason Jordan, Strategic Practice & Quality Director - (757) 213-5842
• Tia Smith, Practice Manager - (757) 459-9248

Email 

Your opinion matters to us. Please use the email below to suggest opportunities for improvement and to help us continue to provide outstanding service and care to our patients and their families. The email below is for NON HEALTH-RELATED comments or questions regarding this website or the practice. Please DO NOT send messages regarding APPOINTMENTS, TEST RESULTS, or requests for MEDICAL RECORDS. In those cases, use the phone contact information above. This mailbox is only monitored during business hours. We have a 24-48 hour response time in some cases. Thank you.  

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