Welcome to Navigating Care (Patient Portal)
Navigating Care is your digital health companion to manage your care and get the support you need with 24/7 secure online access from any web-enabled device.
Register for Your Portal Account
Registration is easy! Provide our office with a valid email address, and you’ll instantly receive an invitation in your email inbox with a link to start the registration process.
- If you're having trouble locating the email, check your spam or junk mail folder, or search for “Navigating Care”.
- After checking your spam, if you still don’t see an email, contact your clinic to confirm your email address on file and ask to be sent a new invitation.
No email address?
If you don’t have an email address to sign up, you can still register for an account.
- Contact Virginia Oncology Associates or Navigating Care Support to obtain temporary credentials
- Go to patient.navigatingcare.com
- Scroll down and select “Sign in with a username”
- Enter the provided login credentials to begin registration
Once you’re registered, click “Learn More” on the home page of your portal to learn about available features.
- Access Your Health Records: View and interpret your lab and test results
- Manage Your Care: Download health records, view appointments, and add caregivers
- Connect: Securely message your care team for non-urgent matters
- Stay Informed: Receive personalized and trustworthy education about your treatment
Having Trouble?
Visit the Navigating Care FAQ or contact Navigating Care Support at 1-800-925-4456 for assistance.
Assistance is available Monday-Friday from 8 a.m. to 8 p.m. EST.